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Delivery trucks are everywhere in Phoenix and when they crash, the damage can be devastating. Whether it’s a local van making a neighborhood drop-off or a box truck barreling down the freeway, these vehicles pose serious risks when something goes wrong. Drivers are often racing the clock, navigating unfamiliar streets, or working under intense pressure. When mistakes happen, it’s the people in smaller vehicles who suffer the most.
Unlike typical car accidents, delivery truck crashes involve large corporate employers, multi-layered insurance policies, and complex questions about liability. You’re not just dealing with a driver—you’re going up against a company that knows how to deflect blame. But Arizona law gives crash victims the right to recover damages when they’ve been hurt by commercial vehicles. And with the right legal team, you can hold everyone involved accountable.
Delivery companies have legal departments, national insurers, and endless excuses. That doesn’t scare us. At Torgenson Law, we’ve built a reputation for taking on powerful opponents and getting results for clients who thought the system was stacked against them. We don’t ask for fairness—we demand it.
Our team prepares every delivery truck accident case as if it’s going to court. That approach doesn’t just show confidence, it builds leverage. Companies like Amazon, FedEx, and UPS take cases more seriously when they know we’re not bluffing. That means stronger negotiations, better settlements, and the ability to push forward if the other side refuses to do the right thing.
From day one, our clients speak directly with an attorney. Not a call center. Not a chatbot. Real legal guidance from people who understand what’s at stake. We listen, we ask the right questions, and we move quickly to start protecting your claim. That early connection makes all the difference in a case where timing and strategy are everything.
Delivery platforms and national logistics carriers have entire legal teams and insurance companies working to protect them. That doesn’t faze us. We know how these companies operate, how they shift blame, and how they use delay tactics to avoid paying what victims are owed. Our firm prepares every case with a trial mindset. We know that’s what it takes to get serious attention from powerful defendants. When delivery companies think no one will push back, we show them otherwise.
We don’t let big brands push our clients around. When you’re hurt, we fight back, and we make sure they feel it.
Phoenix has become a hotspot for delivery-related traffic, and not just during the holidays. With a booming population, expanding suburbs, and rising demand for same-day and next-day shipping, more delivery trucks are on the road than ever before. That surge has created serious risks for drivers, pedestrians, and anyone else caught in the wrong place at the wrong time.
The city’s rapid growth has led to more construction, more commercial zones, and more vehicles on the road, all trying to move quickly through increasingly crowded streets. Delivery trucks, especially large vans and box trucks, take up more space, have larger blind spots, and require longer stopping distances. But they’re often driven like small cars, weaving through traffic to meet deadlines.
Drivers working for Amazon or under third-party contracts often have dozens of stops per shift. Many are tracked in real time and expected to finish their routes regardless of weather, traffic, or mechanical issues. That pressure leads to speeding, distracted driving, and careless decisions behind the wheel. And when those decisions cause harm, the companies involved are quick to distance themselves from the consequences.
To keep up with demand, some companies lower their hiring standards or shorten their training programs. That means more drivers with less experience operating heavy vehicles in dense traffic. In many cases, they’re also skipping rest breaks, skipping meals, or pushing through long shifts without sleep, all of which increase the risk of a serious crash.
The result is a perfect storm: overloaded roads, overtired drivers, and companies that prioritize delivery speed over public safety.
When a two-ton delivery truck slams into a passenger car, the outcome is rarely minor. The size, weight, and momentum of commercial vehicles lead to injuries that are more complex, more costly, and more life-altering than those seen in typical car accidents. And the recovery process often stretches far beyond the hospital stay.
Traumatic brain injuries (TBIs) are common in high-impact collisions. Victims may experience memory loss, cognitive delays, mood changes, or even permanent disability. Spinal injuries—whether from compression, nerve damage, or blunt force trauma—can lead to paralysis, chronic pain, or loss of mobility. These aren’t surface wounds. They change how a person moves, works, and lives.
The force of a delivery truck can collapse a smaller vehicle entirely. When that happens, limbs get pinned, bones get shattered, and emergency surgery becomes unavoidable. Recovery often includes hardware implants, skin grafts, and months of physical therapy, not to mention the emotional toll of dealing with disfigurement or limited motion.
Not all injuries are visible at the scene. Internal bleeding, organ damage, and nerve trauma may not show symptoms right away. That’s why medical care is essential even after a “walk-away” crash. Left untreated, these injuries can become life-threatening. And without documentation, they can also become harder to connect to the crash later—which is exactly what insurance companies count on.
These aren’t injuries you recover from over a weekend. They reshape your life. And when a delivery company is responsible, they should be held accountable for every piece of it.
One of the biggest differences between a delivery truck crash and a regular car accident is how many parties might be legally responsible. It’s rarely just the driver. Most delivery operations involve multiple layers—employers, contractors, vehicle maintenance providers, and logistics partners—all of whom may play a role in what went wrong.
Delivery drivers are often working under pressure. When they speed, check their phones, skip breaks, or make aggressive lane changes, they put everyone around them at risk. If their actions caused the crash, they can be held personally liable. But that’s only the beginning.
Large delivery platforms like Amazon, FedEx, and UPS frequently argue that their drivers are “independent contractors.” That language is designed to shield them from liability. But when companies control the routes, set unrealistic schedules, and push drivers to rush, they share the blame. We look at their policies, oversight, and hiring practices to determine whether they contributed to what happened.
Some crashes happen not because of driver error, but because the truck itself was unsafe. Worn brakes, bald tires, broken turn signals—these are mechanical failures that point to negligent maintenance. If a third-party service was responsible for upkeep, we pursue them as part of the claim.
In some cases, the delivery driver is just one link in a much longer chain. Logistics companies that coordinate deliveries across regions, subcontractors who lease the vehicles, and routing services that direct traffic flow can all be pulled into a crash investigation. When there’s more than one truck involved, this complexity increases. Our team has the tools to untangle that web and focus on who actually caused the harm.
Accountability isn’t always obvious but it’s there. The key is knowing where to look, and having the legal power to demand answers.
Delivery companies move fast after a crash, but not to help you. Their goal is to control the narrative, preserve their own records, and avoid liability. That’s why early evidence collection is critical. If you don’t secure the right documentation in the first days or weeks, it may be lost, altered, or used against you.
Here’s what our team looks for:
We don’t rely on the company to hand over what matters—we demand it, fast. And we don’t stop until we have a clear, documented picture of what happened.
Delivery companies don’t play fair. From the moment the crash happens, their legal and insurance teams start building a defense. They rely on confusion, intimidation, and delay tactics to minimize your claim or make you give up entirely. Our job is to make sure that doesn’t happen.
This is one of the most common strategies we see. By labeling drivers as independent contractors, companies try to argue they’re not responsible for what happened. But we know how to cut through that defense. If the company controlled the driver’s route, schedule, or performance, they can’t hide behind a contract.
Some companies offer quick checks to cover vehicle repairs, hoping you’ll take the money before understanding the full scope of your injuries. These settlements often waive your right to seek further compensation. We warn our clients about these tactics and step in before paperwork gets signed.
We’ve seen it before: maintenance logs that go missing, delivery records that don’t match, or documents that show up weeks late and heavily redacted. That’s not an accident, it’s a strategy. We issue preservation demands, file legal motions, and pursue court orders when necessary to secure the information your case depends on.
These are not typical car accident cases. They require a firm that expects pushback and knows how to overcome it.
The hours and days after a crash are chaotic. You’re in pain, shaken up, and being bombarded with information. But even while you’re recovering, there are a few key steps you can take to protect yourself and strengthen your claim. These don’t require legal knowledge, just the right guidance at the right time.
These early actions aren’t about being aggressive. They’re about being prepared—because delivery companies certainly are.
A crash with a delivery truck can leave you facing surgeries, lost income, and a long road back to normal life. You didn’t cause it, and you shouldn’t have to figure it out alone. You need a legal team that moves quickly, cuts through red tape, and fights with the same intensity the delivery company uses to protect itself.
At Torgenson Law, we take these cases personally. We don’t let big brands intimidate our clients or dodge their responsibility. From Amazon vans to UPS box trucks, we know how to investigate, build strong cases, and demand real results. If you’ve been hit by a delivery truck in Phoenix, reach out today. We’re ready to help you take back control.
